Why Magnolia & Queen Anne control board repair calls look the way they do
The pack is the brain of a Magnolia & Queen Anne spa: a Balboa or Gecko board in most tubs, a brand-specific board in Hot Spring and a few others. We carry topsides, sensors, relays and the common board revisions, and we show you the part that failed.
We see well-kept older spas here — Hot Spring and Sundance tubs on their second or third pump — and a fair number of in-ground spas that need the same pack and heater work as a portable. The packs in those tubs are well understood, and for a Magnolia & Queen Anne owner a repaired or exchanged board is often a fraction of the cost of a new pack.
These are two of the city's older hill neighbourhoods: 1920s brick and stucco homes on Queen Anne, mid-century houses on the Magnolia bluff, big lots, long driveways and spa circuits that were added decades after the house was wired. We work Magnolia Village, Magnolia Bluff, Carleton Park, Lawton Park, Upper Queen Anne and the rest of Magnolia & Queen Anne (98199, 98109, 98119).
What Magnolia & Queen Anne owners describe on the phone
Buttons dead or doing the wrong thing
A worn topside membrane or a ribbon cable — both common after years of wet fingers, both quick to replace.
Pump or heater runs when it should not
A relay welded closed. Repairable on many boards, replaced on others; we say which before we quote.
Topside blank, nothing lights
Transformer, fuse or ribbon cable before the board. Tested from the breaker in; usually a fuse or a corroded plug.
Error code that will not clear
Sn1, Sn2, SnS, OH, FLO, dr, ICE, HL — each points at a sensor or a flow condition. We read the code in context rather than replacing what it names.
Magnolia & Queen Anne note. If the house still has an older panel, mention it; we bring the long meter leads and check voltage drop across the run before condemning anything in the cabinet.
How the visit runs
- A call half an hour before we arrive — about 10 minutes northwest of downtown via Elliott Ave and 15th Ave W
- Diagnosis with a meter, then one written price you approve
- Calcium and alkalinity checked for Seattle Public Utilities water
- Special-order parts arrive the next business day in most cases
- If the tub is not worth fixing, we say so
Scope, plainly: the spa and what lives inside its skirt. New circuits, supply plumbing and setting new tubs go to an electrician or a dealer.