What the call usually is
A GFCI that trips is reporting current going somewhere it should not. We isolate each load — heater, pumps, blower, ozonator, light — and find the one leaking to ground. On Seattle's soft water it is the heater element most of the time; on a rainy week it is a wet connection.
Scope, plainly: from the spa disconnect to the tub. New circuits, panel upgrades and the run from a hundred-year-old Seattle house to the spa are a licensed electrician's job, and we can tell them exactly what the tub needs.
What owners describe on the phone
Trips the instant it is reset
A dead short — a corroded heater element or water inside a pump motor. Found by isolating loads one at a time.
Trips after a few minutes of heating
The heater, nine times in ten. Soft water etches the element until it leaks under load.
Trips only in the rain
Water reaching a connection — the cord-end GFCI on a plug-and-play tub, the disconnect box, or the pack's terminal strip.
No power at the pack
A failed GFCI breaker, a loose neutral at the disconnect, or a transformer fuse. Tested from the breaker in.
How the visit runs
- A call half an hour before we arrive
- Diagnosis with a meter, then one written price you approve
- Water hardness and alkalinity checked and noted
- Special-order parts arrive the next business day in most cases
- If the tub is not worth fixing, we say so
Scope, plainly: the spa and what lives inside its skirt. New circuits, supply plumbing and setting new tubs go to an electrician or a dealer.