(425) 546-2008
Based in Ballard — all of Seattle and the twenty-minute ring

Hot tub repair across Seattle, usually today

Heaters, pumps, leaks, jets and control packs on every brand — from Ballard to Rainier Beach, Shoreline to Renton, and across the bridges to Bellevue and Kirkland. Diagnosis with a meter, one written price, parts on the van.

  • Same-day visits most days, six days a week
  • One written price after diagnosis — approved before we start
  • Hot Spring, Jacuzzi, Sundance, Caldera, Bullfrog and every other brand
  • Soft Cedar-and-Tolt water balanced on every call — it is why heaters fail here
  • Most repairs finish in one visit with parts off the van

Rain, hundred-year-old wiring and wind-storm outages are the other half of the job in this city. Every visit ends with the cabinet dried, the cover checked and a note on what to watch before the next storm.

Book a repair visit

Tell us what the tub is doing and we call back with a window, usually the same day. Diagnosis first; one written price you approve before work starts.

What is the tub doing?
When
Contact

The diagnostic fee is included in an approved repair. We use these details only to schedule your visit.

Drive time from downtown Seattle
BaseBallard8minCapitol Hill & Madison Park10minGreen Lake & Wallingford10minMagnolia & Queen Anne12minBeacon Hill & Columbia City12minRavenna & Wedgwood14minGreenwood & Phinney Ridge15minBellevue15minNorthgate & Lake City15minTukwila15minWest Seattle18minBurien20minKirkland20minRenton20minSeaTac20minShoreline
Same-day visits most daysEvery brand, every packOne written price after diagnosisSoft-water balancing on every visitCity and suburbs — no islands
Technician kneeling at an open hot tub equipment bay in a Seattle backyard, meter on the pump wiring, tool case open on the flagstones
Diagnosis with a meter before any part is condemned — every call, every neighbourhood.

Same week. Usually same day.

What we repair

Everything inside the skirt, on every brand. Pick the symptom that sounds like yours.

Seattle neighbourhoods, then the ring around them

Nine Seattle neighbourhood routes and seven cities, all within about twenty minutes of downtown. No islands — Mercer Island, Bainbridge and Vashon are not on the sheet.

In the city

Around it

1.5grains of hardness in the Cedar and Tolt water Seattle delivers to the city, Shoreline, Bellevue, Kirkland, Tukwila and Burien. Renton's wells run about 4.

Soft water is the whole story

Technicians east of the mountains fight scale. We fight the opposite: water so soft and so low in alkalinity that it dissolves what it touches. Heater elements etch and leak to ground, pump seals wear, pH swings after every refill. Most of what we repair traces back to it, and most of what we recommend is about putting minerals back on purpose.

  • Calcium at every fill

    Hardness increaser to 150–250 ppm before the heater runs for long. We dose and write the number down.

  • Alkalinity first, then pH

    At 15–25 ppm from the tap there is no buffer. Alkalinity to 80–120 ppm stops the pH swinging.

  • Dry cabinet, greased terminals

    Six wet months a year. We dry the bay and protect the heater terminals on every visit.

  • Surge check after every outage

    Old services let surges through when the power comes back. A protector at the disconnect is cheap insurance for the pack.

Meet John

John runs Seattle Hot Tube Service out of Ballard — one van, one meter and one route sheet that covers the whole city and the ring around it. 9 years of opening equipment bays on Seattle lots — terraced, tight, tree-covered and wired a century ago — have taught him what fails here and why. The person who diagnoses the tub is the person who repairs it.

9years on Seattle spas
Allmajor brands and packs
16routes, all within about 20 minutes
  • Tested, then quoted

    Transformer, fuses, sensors and relays before any board is condemned; resistance to ground before any element.

  • Written, then approved

    One price on paper, approved before work starts. The diagnostic fee is included in an approved repair.

  • Balanced, then noted

    Calcium and alkalinity set for Seattle water and the numbers left on the sheet.

Every brand, every pack

Hot SpringJacuzziSundanceCalderaBullfrogArctic SpasMarquisMaster SpasDimension OneCal SpasBalboa packsGecko packs

Notes for Seattle hot tub owners

What goes wrong in this climate and this water, and what to do about it.

Electrical

Why your Seattle hot tub trips the GFCI when it rains

A breaker that trips only in wet weather is almost always water reaching a connection, not a failed tub. Where it gets in, and what to check before you call.

Storms

What to do with a hot tub when a Seattle windstorm takes the power out

A full, covered tub holds heat for a day or two. The real risks are a freeze during a long outage and the surge when the power comes back. A short plan for both.

Water

Seattle's soft water and your hot tub: the chemistry that saves the heater

Cedar and Tolt water is about 1.5 grains hard with almost no alkalinity. It does not scale a hot tub — it dissolves it. The four numbers to hold at every fill.

All notes

Before you call

Which parts of Seattle do you cover?
All of it: Ballard, West Seattle, Magnolia, Queen Anne, Capitol Hill, Madison Park, Green Lake, Wallingford, Fremont, Greenwood, Northgate, Lake City, Ravenna, Wedgwood, Laurelhurst, Beacon Hill, Columbia City, Rainier Valley — and Shoreline, Bellevue, Kirkland, Renton, Tukwila, Burien and SeaTac around it.
Do you serve Mercer Island, Bainbridge or Vashon?
No. We do not serve the islands, and we would rather say so up front than waste your afternoon. Everything reachable by road within about twenty minutes of downtown is on the route.
How fast can you come out?
Same-day visits happen most days, next day almost always. Tell us the symptom on the phone and we bring the likely parts.
What does a visit cost?
Diagnosis first, then one written price for the repair that you approve before we start. The diagnostic fee is included in an approved repair.
Do you repair every hot tub brand?
Yes — Hot Spring, Jacuzzi, Sundance, Caldera, Bullfrog, Arctic Spas and the rest, plus the Balboa and Gecko packs inside most of them. Out-of-warranty work is most of what we do.
Why does Seattle water matter to a hot tub?
Seattle's Cedar and Tolt water runs at about 1.5 grains of hardness with almost no alkalinity. It etches heater elements and wears pump seals unless the fill is balanced with calcium and alkalinity on purpose. It is the single biggest cause of the repairs we do.

What we tell owners at the cabinet

Short, practical, written down so you do not have to remember it.

Cover on, temperature down

A saturated cover makes a good heater look weak. Lift it — if it takes two people, it is part of the problem.

Before calling about no heat

Check the filter and the water level. A FLO code is a flow problem first and a heater problem second.

Mark the level

Tape at the waterline for 24 hours with the cover on separates evaporation from a leak.

After an outage

If the display is dark when the power is back, do not keep resetting the breaker. Call; a surge may have taken the transformer or the board.

Spa down anywhere in Seattle?

Call, or send the form — we ring back with a window, usually today.